Tenants FAQs

Tenants FAQ's

  • Can you hold a property for me before I apply?

    No, we do not hold properties prior to the application process being completed. Properties are only held for tenants after an application has been approved and a holding deposit has been received.

  • Do I pay first month’s rent and last month’s rent with my security deposit?

    Typically, we do not collect the last month’s rent at the time of the lease signing. Normally, you will pay your first month’s rent and your security deposit when your lease begins. All payments required are listed on the lease. Payment for the first month’s rent and all security deposits must be in the form of a certified check or money order.

  • How old do you have to be to apply?

    You must be 18 or older to be a legal signer on a lease. All tenants 18 and over must be on the lease.

  • Is the deposit refundable?

    Deposits are refundable on a conditional basis. You will sign a detailed deposit agreement that contains details on when a part or all of a deposit may be withheld for damages, lease violations, late rent fees, etc.

  • Who needs a cosigner?

    Anyone without income equal to at least 3 times the monthly rent.

  • You have a property I want to rent. How do I apply?

    You may submit your application online. Your application will not be run until we receive your application fee. Application fees may be paid by credit card over the phone or you may pay by check or money order in person.

  • How do I pay rent?

    Rent may be paid by EFT, check, or money order.

  • I want to get a pet. What do I do?

    Contact your property manager to see if your property is pet friendly. If your property is pet friendly, you will fill out a pet addendum and pay a pet deposit and pet fee.

  • I want to move out during my lease term. What do I do?

    You will need to advertise and show your unit to prospective tenants. Once a prospective tenant is identified, they will need to complete and application and pay the application fee for the credit and background check. Once approved everyone involved needs to fill out the lease novation form, pay the lease novation fee, and the changes will be made.

  • My lease expiration is coming and I want to move out. What do I do?

    You will receive a lease renewal form well in advance of your lease expiration. If you are moving out, all you need to do is indicate your intent on the lease renewal form.

  • Who is responsible for paying for repairs & maintenance requests?

    If the tenant(s) caused the damage or need for repairs, the tenant will be responsible for the expense. Owners will be responsible for other repairs and maintenance.

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